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9 ways to fix Windows 10 not detecting headphones

Most home setups require the user to use a headset to make Zoom and Google Meet calls seamlessly. Gamers and music enthusiasts alike opt for headphones to get through a long day. But sometimes, Windows 10 can make you have trouble connecting your headset to your laptop or PC.

Read the following article to learn how to fix the Windows 10 headset detection problem!

1. Check audio jack

Thankfully, the tradition of removing the headphone jack has yet to make it to Windows 10 laptops. Most Windows 10 machines include a headphone jack for seamless audio output.

Before jumping to more advanced troubleshooting options, you can first check the 3.5mm audio jack on your Windows 10 computer. Make sure that the cable is connected properly for the headset to be detected successfully.

2. Check Bluetooth connection

If you are using a wireless Bluetooth headset, you need to make sure that Bluetooth is enabled on Windows 10. Open the Settings app on Windows 10 (using Windows + I) and go to Devices > Bluetooth & other devices and enable Bluetooth.

Check Bluetooth connection
Check Bluetooth connection

You can also remove the headset, which will be saved in the Bluetooth device list menu, and reconnect it.

3. Check Output Devices on Windows 10

You can select/change the default audio playback device on Windows 10. Here’s how.

Step 1: Find the small sound icon on the Taskbar.

Step 2: Right-click on it and select Open Sound settings.

Step 3: In Choose your output device section, select the connected headset and you’re ready.

Select the connected headset
Select the connected headset

4. Check the headset

Most headphones have a physical mute button for convenience. If you have accidentally touched it, then you will not get any audio output. Consider turning off the mute button on your headphones and enjoying the perfect sound.

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5. Check out the volume control features

You need to check the mute button and volume control options on your keyboard to see if they are in proper headphone function on Windows 10.

6. Check the headphone battery

Windows 10 operating system is smart enough to show the remaining battery life on the connected device. Here’s how to check it.

Step 1: Open Settings app on Window 10 (Windows + I).

Step 2: Go to Devices menu.

Step 3: Open the Bluetooth menu and currently connected devices will be displayed.

Currently connected devices will be displayed
Currently connected devices will be displayed

Step 4: Notice the remaining battery life indicator next to it. If it’s less than 20%, consider charging the battery or using the headphones in wired mode.

7. Select an output device in the video calling application

Most online meeting apps like Zoom, Microsoft Teams, and Google Meet allow you to select a specific audio output device from the settings menu. If you have selected the wrong output device, you will not hear anything from the connected headphones.

Let’s take Zoom as an example here.

Step 1: Open Zoom app on Windows 10 device.

Step 2:Click the profile menu in the upper right corner.

Step 3: Select Settings from the following menu.

Select Settings from the menu
Select Settings from the menu

Step 4: Go to the Audio menu.

Step 5: In Speakers and Microphone menu, select the connected headset as the output device.

Select the connected headset as the output device
Select the connected headset as the output device

You can make the same changes in the Microsoft Teams and Google Meet settings menus, and then select the connected headset as the output device.

8. Use the Windows 10 troubleshoot

The default Windows 10 troubleshooter can fix annoying Bluetooth and audio-related issues on your device. Here’s how to use it.

Step 1: Open Settings app on device.

Step 2: Go to Update & Security > Troubleshoot.

Step 3: Select Additional Troubleshooter.

Step 4: Troubleshoot headphones not detected using the Playing audio troubleshooter.

Troubleshoot headphones not detected using the Playing audio troubleshooter
Troubleshoot headphones not detected using the Playing audio troubleshooter.

If this doesn’t fix the problem, use the Bluetooth troubleshooter and reconnect the headset.

9.Update audio driver

Outdated audio drivers can mess up headset detection on Windows 10. You can update the relevant driver from the Device Manager app on Windows 10. Follow the steps below.

Step 1: Press Window key on the keyboard and find Device Manager.

Step 2: Open Device Manager menu.

Step 3: scroll down Sound, video, and game controllers.

Step 4: Expand the menu and you will see the connected headsets from the list.

Step 5: Find the headset you want to connect and right click on it.

Step 6: Select Update drivers from the following menu.

Select Update drivers
Select Update drivers

Windows 10 will download and install the latest relevant drivers from the web.

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