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Fix Error 0x80d06802 Installing a Windows Update

When you try to install an update via the Windows Update channel on your Windows 10 computer, error 0x80d06802 may appear. Here is the error message in full, verbatim:

There were problems installing some updates but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: Error 0x80d06802.
Error message 0x80d06802
Error message 0x80d06802

This article tells you how to fix error 0x80d06802 during Windows Update installation.

Fix error 0x80d06802 when installing Windows updates

Step 1 – Correct the date and time on the computer

1. Click Start > Settings, and then click Time & Language.

2. Enable the options, namely Set time automatically and Set time zone automatically.

Correct the date and time on the computer
Correct the date and time on the computer

3. Make sure that the time and time zone are set correctly.

Step 2 – Reset and repair Windows Update components

Implement these troubleshooting methods:

  • Run Windows Update Troubleshooter
  • Remove the SoftwareDistribution folder and rename the Catroot2 folder.

The SoftwareDistribution folder is where updates are temporarily stored. Occasionally, removing the contents of the SoftwareDistributionDownload folder can help. To do so, follow these steps:

1. Open a Command Prompt window with admin rights.

2. Type the following commands one at a time and press ENTER after each line:

net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc

This temporarily stops Windows Update, Application Identity, and Cryptographic Services.

3. Open File Explorer and navigate to the following folder:

C:WindowsSoftwareDistributionDownload

4. Select all the items in that folder and delete them. However, as a general rule, you should only delete files older than 10 days in that folder.

Select all items in that folder and delete them
Select all items in that folder and delete them

5. Switch to the Command Prompt (Admin) window.

6. Type the following commands one at a time and press ENTER after each line:

ren C:WindowsSystem32catroot2 Catroot2.old
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc

7. Restart Windows and see if you can install Windows Updates now.

  • Repair Windows Update by running DISM (for Windows 10/8) or the System Update Readiness (Checksur) tool for Windows 7 and Windows Vista.
Repair Windows Update by running DISM
Repair Windows Update by running DISM

If nothing helps, try the comprehensive Windows Update reset process.

We hope this helps fix error 0x80d06802 during Windows Update installation on your Windows 10 computer.

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