iTunes is a popular application, used by both Windows and Mac users. Sadly, you may sometimes get the message There was an error connecting to the Apple ID server when using it.
This is a very annoying problem because you won’t be able to access any online content, so today Thewindowsfan.com will show you how to fix this error on Windows 10.
1. Check the anti-virus software
Step 1: Open the anti-virus software.
Step 2: Check the settings and make sure that Apple services and apps are not blocked.
Users have reported this problem using ESET antivirus, but the problem also occurs with other antivirus software.
If you cannot fix this problem in your antivirus, you can always switch to another antivirus program, such as BullGuard.
2. Disable proxy
Step 1: To open the Settings app, press Windows key + I.
Step 2: Now go to the Network & Internet section.
Step 3: On the left, click Proxy. From the right, turn off Automatically detect settings.
Note: If you use apps like AdFender, be sure to disable them as they automatically modify your proxy settings.
After doing that, check to see if the message There was an error connecting to the Apple ID server, which still appears.
3. Disable two-step authentication
Step 1: Disable two-step authentication for your Apple account.
Step 2: Check if the problem is resolved.
Step 3: If you can’t connect to iCloud, reinstall it on your PC, and the problem should be solved.
Remember that disabling two-step authentication can leave your account vulnerable.
4. Run the command netsh winsock reset
Step 1: To open PowerShell with administrative privileges, press Windows + X and then select PowerShell (Admin).
Step 2: Now, run the following command:
netsh winsock reset
Step 3: After running this command, restart the computer.
The error message There was an error connecting to the Apple ID server, which can be frustrating, but Thewindowsfan.com hopes that you have fixed this problem by using the solutions mentioned above.