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Windows 10 KB5025221 April 2023 Update causes new issues, including printer problems

New issues, such as printer issues, are being reported by users of the April 11th, 2023 release of Windows 10 April 2023 Update (KB5025221). Among the many issues fixed by this mandatory cumulative update is Windows’ tendency to incorrectly classify USB printers as multimedia devices.

The Windows 10 April 2023 Update, however, seems to have backfired, as some users are reporting new problems with their printers. After users discovered and reported serious issues with Update to Windows 11 for April 2023 (KB5025239) including a performance-affecting bug.

In the wake of the Windows 10 update, reported issues with Brother printers’ document scanning capabilities, specifically the DCP-L2540DW. Deleting KB5025221 appeared to fix the scanner, so Microsoft’s patch was definitely to blame. There has been a disproportionate impact on small businesses due to this bug on workplace printers.

Windows 10 KB5025221 April 2023 update issues
Downloading a required update at this time

In a Microsoft Community Thread Users have confirmed the problems that Reddit users have been reporting since installing KB5025221. The printer stopped responding after the update, and data was sent to it but never printed. Removing the updates mitigated the issue, so security concerns were unfounded.

Problems with the printer notwithstanding, Some users had issues, though with Google Chrome’s default apps settings menu, which appeared every time the browser was opened. Some users in the pilot program who installed the update have encountered this issue.

Other users also reported Windows Update failures, and despite trying various troubleshooting methods, none of them worked.

“For some reason, I had a hard time getting this cumulative update to show up in Windows Update. One user on Reddit wrote, “Using Win 10 Pro 22H2.” thread. According to the user, “when I got the cumulative update to appear, it was stuck at 0% downloading in the GUI but was installing regardless (I could hear my PC’s CPU fan spin up).

How to uninstall KB5025221 (April 2023 update)

It appears that until further notice from the tech giant, you will need to uninstall the April 2023 update from your system and pause it. Both Command Prompt and Control Panel can be used to remove Windows 10 upgrades.

To access the Control Panel, launch the Start menu, then type “Control Panel” into the search bar. Choose “View installed updates” from the menu on the left side of the “Programs and Features” window. To remove KB5025221, select it, then click the “Uninstall” button in the context menu.

To stop the update from continuing, follow the on-screen prompts after you have completed uninstalling the update.

If you choose to remove the April 2023 security updates for Windows 10, you run the risk of leaving your system vulnerable to the vulnerabilities and other problems that the updates were meant to fix.

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